Which of the following statement is True(T) or False(F) are given below.
1. The best policy is to ask for identify of the person or the other end first before announcing your identity.
2. Never leave a caller or hold.
3. Use simple language, avoid slang technical ferns.
Which of the following statement is True(T) or False(F) are given below.
1. The best policy is to ask for identify of the person or the other end first before announcing your identity.
2. Never leave a caller or hold.
3. Use simple language, avoid slang technical ferns.
Which of the following statement is True(T) or False(F) are given below.
1. The resume should be official and not general.
2. Never give a brief about your experience and skill in the levering letter of a job application.
3. You must always send your original documents in a resume as an enclosure.
Which of the following statement is True(T) or False(F) are given below.
1. The resume should be official and not general.
2. Never give a brief about your experience and skill in the levering letter of a job application.
3. You must always send your original documents in a resume as an enclosure.
1. While listening we should not let our mind wander, so we should avoid __________.
2. We should focus on _________ not on the delivery style of the speaker.
3. In order to remain objective & open – minded we should avoid _________ involvement.
1. While listening we should not let our mind wander, so we should avoid __________.
2. We should focus on _________ not on the delivery style of the speaker.
3. In order to remain objective & open – minded we should avoid _________ involvement.
During a telephone conversation, Which of the following statement is True(T) or False(F) are given below.
1. Leave the caller on hold
2. Be courteous
3. Transfer the call always do not handle is yourself
During a telephone conversation, Which of the following statement is True(T) or False(F) are given below.
1. Leave the caller on hold
2. Be courteous
3. Transfer the call always do not handle is yourself
In writing a complaint the following points should be kept in mind. Which of the following statement is True(T) or False(F) are given below.
1. Always be sarcastic angry or threatening
2. Write a long complaint letter
3. Send original documents
In writing a complaint the following points should be kept in mind. Which of the following statement is True(T) or False(F) are given below.
1. Always be sarcastic angry or threatening
2. Write a long complaint letter
3. Send original documents
Which of the following statement is True(T) or False(F) are given below.
1. The press release is written in first person.
2. List your jobs in a resume in reverse chronological order.
3. The heading of the press release should be in one sentence.
Which of the following statement is True(T) or False(F) are given below.
1. The press release is written in first person.
2. List your jobs in a resume in reverse chronological order.
3. The heading of the press release should be in one sentence.
Which of the following statement is True(T) or False(F) are given below.
1. By using a dissolve unit and two slide projectors it is possible to create a transition fade in and out effect.
2. Slide are more effective in well-lit-room.
3. Audiences consider slides as more professional.
Which of the following statement is True(T) or False(F) are given below.
1. By using a dissolve unit and two slide projectors it is possible to create a transition fade in and out effect.
2. Slide are more effective in well-lit-room.
3. Audiences consider slides as more professional.
When we read aloud our concentration is divided between ________ and _________.
When we read aloud our concentration is divided between ________ and _________.
Which of the following statement is True(T) or False(F) are given below.
1. Tomato , boy tree , man are plural
2. Tomatoes, boys, trees, and men are plural
Which of the following statement is True(T) or False(F) are given below.
1. Tomato , boy tree , man are plural
2. Tomatoes, boys, trees, and men are plural
In a job application. Which of the following statement is True(T) or False(F) are given below.
1. Write the name of the person who you are addressing in the salutation.
2. Write the vacancy you are applying for in the subject.
3. After your signature there is no need to write your full name clearly.
In a job application. Which of the following statement is True(T) or False(F) are given below.
1. Write the name of the person who you are addressing in the salutation.
2. Write the vacancy you are applying for in the subject.
3. After your signature there is no need to write your full name clearly.
Which of the following statement is True(T) or False(F) are given below.
1. If the tone of the voice and body language are negative the communication will pass.
2. Semantic barriers mean that different words may have different meaning in different cultures.
3. Correct choice of channel is one of the main barriers to communication.
Which of the following statement is True(T) or False(F) are given below.
1. If the tone of the voice and body language are negative the communication will pass.
2. Semantic barriers mean that different words may have different meaning in different cultures.
3. Correct choice of channel is one of the main barriers to communication.
Which of the following statement is True(T) or False(F) are given below.
1. Abstract nouns cannot be seen, felt or heard
2. Common nouns identify the particular variety
3. Collective nouns take a plural verb
Which of the following statement is True(T) or False(F) are given below.
1. Abstract nouns cannot be seen, felt or heard
2. Common nouns identify the particular variety
3. Collective nouns take a plural verb
Which of the following statement is True(T) or False(F) are given below.
1. When you invite any guest to a function you have to clearly write the time and Venue
2. It is bad business etiquette to write any acceptance or declination of an invitation.
Which of the following statement is True(T) or False(F) are given below.
1. When you invite any guest to a function you have to clearly write the time and Venue
2. It is bad business etiquette to write any acceptance or declination of an invitation.
1. A __________ & __________ Listening is the best answer to satisfy even the most short tempered customer.
2. We should always __________ the customer for calling & complaining.
1. A __________ & __________ Listening is the best answer to satisfy even the most short tempered customer.
2. We should always __________ the customer for calling & complaining.
Which of the following statement is True(T) or False(F) are given below.
1. When we read a novel a comic strip a magazine it is extensive reading
2. When we read an article in order to write a review an it you read it intensively
Which of the following statement is True(T) or False(F) are given below.
1. When we read a novel a comic strip a magazine it is extensive reading
2. When we read an article in order to write a review an it you read it intensively
In order to improve hastening skills. Which of the following statement is True(T) or False(F) are given below.
1. We should not maintain eye contact
2. We should be emotionally involved
3. Avoid distractions
In order to improve hastening skills. Which of the following statement is True(T) or False(F) are given below.
1. We should not maintain eye contact
2. We should be emotionally involved
3. Avoid distractions
In a job application, Which of the following statement is True(T) or False(F) are given below.
1. Write the name of the person who you are addressing in the salutation.
2. Write the vacancy you are applying for in the subject.
3. After your signature there is no need to write your full name clearly.
In a job application, Which of the following statement is True(T) or False(F) are given below.
1. Write the name of the person who you are addressing in the salutation.
2. Write the vacancy you are applying for in the subject.
3. After your signature there is no need to write your full name clearly.
Which of the following statement is True(T) or False(F) are given below.
1. While writing business letters one should directly focus on the message to be told.
2. Use old fashioned stuffy phrases and long sentences.
Which of the following statement is True(T) or False(F) are given below.
1. While writing business letters one should directly focus on the message to be told.
2. Use old fashioned stuffy phrases and long sentences.
Which of the following statement is True(T) or False(F) are given below.
1. Professional reading is done when you need is continue learning and studying so that you develop your own thinking and skills.
2. Action reading is done when you do not need to do something concrete in the not too distant future after you have read.
3. A reader can understand a text only when s / he actively uses his / her mental abilities.
Which of the following statement is True(T) or False(F) are given below.
1. Professional reading is done when you need is continue learning and studying so that you develop your own thinking and skills.
2. Action reading is done when you do not need to do something concrete in the not too distant future after you have read.
3. A reader can understand a text only when s / he actively uses his / her mental abilities.
Which of the following statement is True(T) or False(F) are given below.
1. Paraphrasing aims to shorten the length of a text.
2. Paraphrasing changes the meaning of the text
Which of the following statement is True(T) or False(F) are given below.
1. Paraphrasing aims to shorten the length of a text.
2. Paraphrasing changes the meaning of the text
Which of the following statement is True(T) or False(F) are given below.
1. By focusing too much on the facts, the listener may miss the message that the speaker is intending to convey.
2. When the listener is intercepting that means he / she is a good listener.
Which of the following statement is True(T) or False(F) are given below.
1. By focusing too much on the facts, the listener may miss the message that the speaker is intending to convey.
2. When the listener is intercepting that means he / she is a good listener.
Points to be kept in mind while writing apology letters. Which of the following statement is True(T) or False(F) are given below.
1. Take full responsibility of the problem caused
2. Be dramatic while apologizing
Points to be kept in mind while writing apology letters. Which of the following statement is True(T) or False(F) are given below.
1. Take full responsibility of the problem caused
2. Be dramatic while apologizing
Arrange the steps involved in listening
1. Giving meaning to the data
2. Reconstructing
3. Processing the data
Arrange the steps involved in listening
1. Giving meaning to the data
2. Reconstructing
3. Processing the data
Countable nouns are those nouns which.
1. Cannot be counted
2. Things that exist as separate and distinct individual unite
Countable nouns are those nouns which.
1. Cannot be counted
2. Things that exist as separate and distinct individual unite
Which of the following statement is True(T) or False(F) are given below.
1. Concentration requires willingness and practice.
2. While listening to a speaker you can involve yourself in multi tasks.
3. Practicing active listening helps to develop concentration.
Which of the following statement is True(T) or False(F) are given below.
1. Concentration requires willingness and practice.
2. While listening to a speaker you can involve yourself in multi tasks.
3. Practicing active listening helps to develop concentration.
Arrange the steps in SQ3R technique
1. Recall
2. Question
3. Survey
4. Reading
5. Review
Arrange the steps in SQ3R technique
1. Recall
2. Question
3. Survey
4. Reading
5. Review
Which of the following statement is True(T) or False(F) are given below.
1. Semantic markers like it is worth noting is used to indicate the relative importance of different items.
2. For illustrations and examples semantic markers like primarily secondly are used
3. To express a time relationship we use- so, thus, hence.
Which of the following statement is True(T) or False(F) are given below.
1. Semantic markers like it is worth noting is used to indicate the relative importance of different items.
2. For illustrations and examples semantic markers like primarily secondly are used
3. To express a time relationship we use- so, thus, hence.
Uses of overhead projector, Which of the following statement is True(T) or False(F) are given below.
1. Helps speaker have eye contact with the audience.
2. Provides different access to the presenter.
3. Helps to focus audience attention.
Uses of overhead projector, Which of the following statement is True(T) or False(F) are given below.
1. Helps speaker have eye contact with the audience.
2. Provides different access to the presenter.
3. Helps to focus audience attention.
When you receive a telephone call, Which of the following statement is True(T) or False(F) are given below.
1. Be prepared have a pen, notepad
2. Do not answer the phone quickly
3. Do not give the call your full attention.
When you receive a telephone call, Which of the following statement is True(T) or False(F) are given below.
1. Be prepared have a pen, notepad
2. Do not answer the phone quickly
3. Do not give the call your full attention.
Which of the following statement is True(T) or False(F) are given below.
1. In a press release the heading should not be written in capitals.
2. The heading should be long.
3. Put an exclamation at the end of the heading.
Which of the following statement is True(T) or False(F) are given below.
1. In a press release the heading should not be written in capitals.
2. The heading should be long.
3. Put an exclamation at the end of the heading.
Which of the following statement is True(T) or False(F) are given below.
1. A text book is read only for the pleasure of reading it.
2. Reading is an encoding process of communication.
3. The intention of reading a medical report is to gain information.
Which of the following statement is True(T) or False(F) are given below.
1. A text book is read only for the pleasure of reading it.
2. Reading is an encoding process of communication.
3. The intention of reading a medical report is to gain information.
Which of the following statement is True(T) or False(F) are given below.
1. Plural of ‘I’ is ‘Me’ .
2. Plural of ‘I’ is ‘We’ .
Which of the following statement is True(T) or False(F) are given below.
1. Plural of ‘I’ is ‘Me’ .
2. Plural of ‘I’ is ‘We’ .
when you dial a number and some one picks up the phone at the other end. Which of the following statement is True(T) or False(F) are given below.
1. Ask the person who picks up the phone that who is at the other end of the telephone.
2. Do not give your identity
3. Speek directly is the person without knowing who he is
when you dial a number and some one picks up the phone at the other end. Which of the following statement is True(T) or False(F) are given below.
1. Ask the person who picks up the phone that who is at the other end of the telephone.
2. Do not give your identity
3. Speek directly is the person without knowing who he is
During a telephone conversation, Which of the following statement is True(T) or False(F) are given below.
1. Do not answer promptly
2. Be alert
3. Be natural
During a telephone conversation, Which of the following statement is True(T) or False(F) are given below.
1. Do not answer promptly
2. Be alert
3. Be natural
In business letters, Which of the following statement is True(T) or False(F) are given below.
1. Signature is placed above the complimentary close
2. Salutation is written after the address
In business letters, Which of the following statement is True(T) or False(F) are given below.
1. Signature is placed above the complimentary close
2. Salutation is written after the address
Which of the following statement is True(T) or False(F) are given below.
1. Your’s truly
2. Yours truly
Which of the following statement is True(T) or False(F) are given below.
1. Your’s truly
2. Yours truly
Professional reading is done when you need to continue _________ and ________ to develop thinking skills
Professional reading is done when you need to continue _________ and ________ to develop thinking skills
Which of the following statement is True(T) or False(F) are given below.
1. Pay attention to the appearance of the speaker instead of the subject.
2. Jumping to conclusion at the beginning of the speech without waiting for the speaker to complete the communication he intends to pass is a quality of a good listener.
Which of the following statement is True(T) or False(F) are given below.
1. Pay attention to the appearance of the speaker instead of the subject.
2. Jumping to conclusion at the beginning of the speech without waiting for the speaker to complete the communication he intends to pass is a quality of a good listener.
During a telephone communication, Which of the following statement is True(T) or False(F) are given below.
1. Be expressive
2. Be distinct
3. Do not be pleasant
During a telephone communication, Which of the following statement is True(T) or False(F) are given below.
1. Be expressive
2. Be distinct
3. Do not be pleasant
T/F (Singular & Plural )
1. Tax – tax
2. Baby- babies
T/F (Singular & Plural )
1. Tax – tax
2. Baby- babies
