Which component must be vacuumed or replaced during preventative maintenance on a laser printer?
Which component must be vacuumed or replaced during preventative maintenance on a laser printer?
You are about to install a second IDE hard drive in a PC that has only one IDE adapter. Your first hard drive will still be the boot drive. How should the second drive be configured?
You are about to install a second IDE hard drive in a PC that has only one IDE adapter. Your first hard drive will still be the boot drive. How should the second drive be configured?
A customer calls and says her computer won't boot, she can hear noises and can see lights on the box, but nothing comes up on the screen, what should you take to the site to fix the problem?
A customer calls and says her computer won't boot, she can hear noises and can see lights on the box, but nothing comes up on the screen, what should you take to the site to fix the problem?
Static electricity thrives is which type of environment?
Static electricity thrives is which type of environment?
What is the modem hang up command?
What is the modem hang up command?
UART is a type of serial chip. Its letters stand for:
UART is a type of serial chip. Its letters stand for:
What is the jumper setting on a SCSI device to configure it to use the fourth SCSI id? Remember, SCSI ids start with zero.
What is the jumper setting on a SCSI device to configure it to use the fourth SCSI id? Remember, SCSI ids start with zero.
IDE cables have how many pins?
IDE cables have how many pins?
In laser technology, what happens during the transfer stage?
In laser technology, what happens during the transfer stage?
"Parity" errors usually indicate bad memory.
"Parity" errors usually indicate bad memory.
One of the major components of a PC is the Central Processing Unit (CPU) which can be best described as:
One of the major components of a PC is the Central Processing Unit (CPU) which can be best described as:
The POST routine, which counts system board RAM first, is stored in:
The POST routine, which counts system board RAM first, is stored in:
With a dot matrix printer, light then dark print is most commonly caused by:
With a dot matrix printer, light then dark print is most commonly caused by:
A capacitor is measured in which of the following units?
A capacitor is measured in which of the following units?
The DC voltage on most circuit boards is:
The DC voltage on most circuit boards is:
COM1 is typically represented by which of the following?
COM1 is typically represented by which of the following?
A PC with a 486DX2 processor runs internally at 50Mhz. What speed would its external logic be running?
A PC with a 486DX2 processor runs internally at 50Mhz. What speed would its external logic be running?
What is your first action when windows reports that your hard drive is developing bad sectors?
What is your first action when windows reports that your hard drive is developing bad sectors?
Which device uses a DMA channel?
Which device uses a DMA channel?
Which step should you perform first before discharging a CRT?
Which step should you perform first before discharging a CRT?
A 6xx indicates a problem with the:
A 6xx indicates a problem with the:
What IRQ is used for COM 2?
What IRQ is used for COM 2?
If the voltage on pin 1 of the power supply is not in the range of _____ volts, the PC will not boot.
If the voltage on pin 1 of the power supply is not in the range of _____ volts, the PC will not boot.
What is the size of the reserved memory area?
What is the size of the reserved memory area?
What is the i/o address for com2?
What is the i/o address for com2?
The following process determines the amount of memory present, the date/ time, and which communications ports and display adapters are installed in a microcomputer?
The following process determines the amount of memory present, the date/ time, and which communications ports and display adapters are installed in a microcomputer?
How many DMA channels are there in an AT class PC?
How many DMA channels are there in an AT class PC?
Capacitance is measured in units of:
Capacitance is measured in units of:
COM1 is typically represented by which of the following?
COM1 is typically represented by which of the following?
The digital multimeter is set for DC, Ohm and 20k. You will read _____ while measuring a good 2 amp fuse.
The digital multimeter is set for DC, Ohm and 20k. You will read _____ while measuring a good 2 amp fuse.
Suppose that the power lamp in on, but the printer will not print. What can you do to correct the problem?
Suppose that the power lamp in on, but the printer will not print. What can you do to correct the problem?
A customer attached an external drive to his notebook computer but the computer is not recognizing it. What should be considered?
A customer attached an external drive to his notebook computer but the computer is not recognizing it. What should be considered?
In inkjet printers, what is the most common problem with the paper tray?
In inkjet printers, what is the most common problem with the paper tray?
A capacitor is measured in which of the following units?
A capacitor is measured in which of the following units?
A parity error usually indicates a problem with:
A parity error usually indicates a problem with:
_____ help prevent power surges.
_____ help prevent power surges.
What should you replace if the brightness or contrast adjustments were malfunctioning on a laptop?
What should you replace if the brightness or contrast adjustments were malfunctioning on a laptop?
The ATAPI compliance is stands for?
The ATAPI compliance is stands for?
What tool is used to test serial and parallel ports?
What tool is used to test serial and parallel ports?
The floppy drive uses which DMA (direct memory access) channel?
The floppy drive uses which DMA (direct memory access) channel?
Which of the following items would require you to comply with EPA disposal guidelines?
Which of the following items would require you to comply with EPA disposal guidelines?
Which monitor would provide the highest level of performance?
Which monitor would provide the highest level of performance?
What configuration should a Volt-Ohm meter he set to when testing a fuse?
What configuration should a Volt-Ohm meter he set to when testing a fuse?
What voltage does a 586 system use?
What voltage does a 586 system use?
What can you use to ensure power is not interrupted, resulting in corrupted data?
What can you use to ensure power is not interrupted, resulting in corrupted data?
What is the recommended way to fix the registry description for the printer driver
What is the recommended way to fix the registry description for the printer driver
A workstation has just been installed on an Ethernet LAN, but cannot communicate with the network. What should you check first?
A workstation has just been installed on an Ethernet LAN, but cannot communicate with the network. What should you check first?
What are the most likely conditions for ESD?
What are the most likely conditions for ESD?
ESD potential decreases with the use of:
ESD potential decreases with the use of:
During preventative maintenance on a dot matrix printer, do NOT lubricate:
During preventative maintenance on a dot matrix printer, do NOT lubricate:
How many IRQs does a chain of USB devices require?
How many IRQs does a chain of USB devices require?
The DC voltage on most circuit boards is:
The DC voltage on most circuit boards is:
What is the i/o address for com3?
What is the i/o address for com3?
Type one PC cards:
Type one PC cards:
Which of the following statements is true?
Which of the following statements is true?
14.4 modem should transmit _____ bits per second
14.4 modem should transmit _____ bits per second
Which would you have to upgrade to install an EIDE drive?
Which would you have to upgrade to install an EIDE drive?
What device protects against line deficiencies?
What device protects against line deficiencies?
Which provides the fastest data access time?
Which provides the fastest data access time?
What would you ask to determine if the display is working?
What would you ask to determine if the display is working?
What expansion types do most pll/plll motherboards support?
What expansion types do most pll/plll motherboards support?
An important first step in troubleshooting which component in a laser printer is causing a jam is to:
An important first step in troubleshooting which component in a laser printer is causing a jam is to:
On a leased line installation a known good external modem shows no carrier detect light. Where is the problem most likely to be?
On a leased line installation a known good external modem shows no carrier detect light. Where is the problem most likely to be?
Which of the following items would require you t.o comply with EPA disposal guidelines?
Which of the following items would require you t.o comply with EPA disposal guidelines?
The monitor power LED is 'on' but the monitor screen is completely dark. The least likely cause of the problem is:
The monitor power LED is 'on' but the monitor screen is completely dark. The least likely cause of the problem is:
On a dot-matrix printer, regular lube maintenance should be followed, but this component should never be lubed:
On a dot-matrix printer, regular lube maintenance should be followed, but this component should never be lubed:
After installing a sound card, the system locks up when a parallel port tape backup unit is also used. What is most likely the problem?
After installing a sound card, the system locks up when a parallel port tape backup unit is also used. What is most likely the problem?
When installing an internal modem, all of the following IRQ's can be used except?
When installing an internal modem, all of the following IRQ's can be used except?
An IRQ allow interface cards to:
An IRQ allow interface cards to:
You are testing the resistance in Ohms of a fuse on a 15K amp system. If the fuse is good, the meter should read?
You are testing the resistance in Ohms of a fuse on a 15K amp system. If the fuse is good, the meter should read?
When not in use, it is very important to keep 5 1/4 diskettes in _____.
When not in use, it is very important to keep 5 1/4 diskettes in _____.
What is the paper feeding technology most commonly associated with dot-matrix printers?
What is the paper feeding technology most commonly associated with dot-matrix printers?
In the DOS memory model, the HIGH Memory Area (HMA). is the _____ memory.
In the DOS memory model, the HIGH Memory Area (HMA). is the _____ memory.
How is ink transferred to paper in common ink jet printers?
How is ink transferred to paper in common ink jet printers?
What is the i/o address for com1?
What is the i/o address for com1?
Resistance is measured in ohm.
Resistance is measured in ohm.
In the Binary numbering system, a (1) represents a jumper being shorted and a (0) represents a jumper being open. On a three-bit jumper block on a SCSI drive, how would an ID of logical 3 be set?
In the Binary numbering system, a (1) represents a jumper being shorted and a (0) represents a jumper being open. On a three-bit jumper block on a SCSI drive, how would an ID of logical 3 be set?
A hard disk is divided into tracks which are further subdivided into:
A hard disk is divided into tracks which are further subdivided into:
_____ is the term used to refer to the process of two modems establishing communications with each other.
_____ is the term used to refer to the process of two modems establishing communications with each other.
What can you use to ensure power is not interrupted, resulting in corrupted data?
What can you use to ensure power is not interrupted, resulting in corrupted data?
In laser technology, what happens during the transfer stage?
In laser technology, what happens during the transfer stage?
A sound card typically uses which IRQ?
A sound card typically uses which IRQ?
You can have EISA and MCA devices in the same PC.
You can have EISA and MCA devices in the same PC.
A 25-pin female connector on the back of your computer will typically be:
A 25-pin female connector on the back of your computer will typically be:
In addition to I/O port addresses, SCSI adapters also use a range of ROM addresses for their onboard BIOS.
In addition to I/O port addresses, SCSI adapters also use a range of ROM addresses for their onboard BIOS.
A dialog box with a bomb appears on a Macintosh screen. What type of problem has occurred?
A dialog box with a bomb appears on a Macintosh screen. What type of problem has occurred?
Which controller would support an external CD-ROM drive?
Which controller would support an external CD-ROM drive?
In the Binary numbering system, a (1) represents a jumper being shorted and a (0) represents a jumper being open. On a three-bit jumper block on a SCSI drive, how would an ID of logical 3 be set?
In the Binary numbering system, a (1) represents a jumper being shorted and a (0) represents a jumper being open. On a three-bit jumper block on a SCSI drive, how would an ID of logical 3 be set?
The buffers statement is found in what file?
The buffers statement is found in what file?
You see the message "invalid media device" after installing a new hard drive. What do you do next?
You see the message "invalid media device" after installing a new hard drive. What do you do next?
What action will correct patchy, faint, uneven or intermittent print on a dot matrix printer?
What action will correct patchy, faint, uneven or intermittent print on a dot matrix printer?
Your CD-ROM audio cable connects to the:
Your CD-ROM audio cable connects to the:
Which REQUIRES an anti-static bag for transport?
Which REQUIRES an anti-static bag for transport?
The ESD wrist strap is designed to protect PC Components or Service Technicians ?
The ESD wrist strap is designed to protect PC Components or Service Technicians ?
One of the major components of a PC is the Central Processing Unit (CPU) which can be best described as:
One of the major components of a PC is the Central Processing Unit (CPU) which can be best described as:
A system has two IDE hard drives that are each divided into primary and extended partitions, which drive letter is assigned to the primary partition of the second drive?
A system has two IDE hard drives that are each divided into primary and extended partitions, which drive letter is assigned to the primary partition of the second drive?
A wrist grounding strap contains which of the following:
A wrist grounding strap contains which of the following:
Every video card must have?
Every video card must have?
Dust in a computer actually increases the size of the magnetic fields inside it. This is not good, so you must occasionaiy dust, I trust. What's the best way to do this?
Dust in a computer actually increases the size of the magnetic fields inside it. This is not good, so you must occasionaiy dust, I trust. What's the best way to do this?
Resistance is measured in units of:
Resistance is measured in units of:
