A parity error usually indicates a problem with:
A parity error usually indicates a problem with:
Which step should you perform first before discharging a CRT?
Which step should you perform first before discharging a CRT?
In the Binary numbering system, a (1) represents a jumper being shorted and a (0) represents a jumper being open. On a three-bit jumper block on a SCSI drive, how would an ID of logical 3 be set?
In the Binary numbering system, a (1) represents a jumper being shorted and a (0) represents a jumper being open. On a three-bit jumper block on a SCSI drive, how would an ID of logical 3 be set?
Which provides the fastest data access time?
Which provides the fastest data access time?
What can you use to ensure power is not interrupted, resulting in corrupted data?
What can you use to ensure power is not interrupted, resulting in corrupted data?
A sound card typically uses which IRQ?
A sound card typically uses which IRQ?
The buffers statement is found in what file?
The buffers statement is found in what file?
What is the size of the reserved memory area?
What is the size of the reserved memory area?
Which monitor would provide the highest level of performance?
Which monitor would provide the highest level of performance?
With a dot matrix printer, light then dark print is most commonly caused by:
With a dot matrix printer, light then dark print is most commonly caused by:
When installing an internal modem, all of the following IRQ's can be used except?
When installing an internal modem, all of the following IRQ's can be used except?
What is the recommended way to fix the registry description for the printer driver
What is the recommended way to fix the registry description for the printer driver
Your CD-ROM audio cable connects to the:
Your CD-ROM audio cable connects to the:
In laser technology, what happens during the transfer stage?
In laser technology, what happens during the transfer stage?
_____ help prevent power surges.
_____ help prevent power surges.
In the DOS memory model, the HIGH Memory Area (HMA). is the _____ memory.
In the DOS memory model, the HIGH Memory Area (HMA). is the _____ memory.
UART is a type of serial chip. Its letters stand for:
UART is a type of serial chip. Its letters stand for:
What device protects against line deficiencies?
What device protects against line deficiencies?
COM1 is typically represented by which of the following?
COM1 is typically represented by which of the following?
A dialog box with a bomb appears on a Macintosh screen. What type of problem has occurred?
A dialog box with a bomb appears on a Macintosh screen. What type of problem has occurred?
A system has two IDE hard drives that are each divided into primary and extended partitions, which drive letter is assigned to the primary partition of the second drive?
A system has two IDE hard drives that are each divided into primary and extended partitions, which drive letter is assigned to the primary partition of the second drive?
The monitor power LED is 'on' but the monitor screen is completely dark. The least likely cause of the problem is:
The monitor power LED is 'on' but the monitor screen is completely dark. The least likely cause of the problem is:
Which would you have to upgrade to install an EIDE drive?
Which would you have to upgrade to install an EIDE drive?
IDE cables have how many pins?
IDE cables have how many pins?
A capacitor is measured in which of the following units?
A capacitor is measured in which of the following units?
What is the i/o address for com1?
What is the i/o address for com1?
A 6xx indicates a problem with the:
A 6xx indicates a problem with the:
In the Binary numbering system, a (1) represents a jumper being shorted and a (0) represents a jumper being open. On a three-bit jumper block on a SCSI drive, how would an ID of logical 3 be set?
In the Binary numbering system, a (1) represents a jumper being shorted and a (0) represents a jumper being open. On a three-bit jumper block on a SCSI drive, how would an ID of logical 3 be set?
_____ is the term used to refer to the process of two modems establishing communications with each other.
_____ is the term used to refer to the process of two modems establishing communications with each other.
One of the major components of a PC is the Central Processing Unit (CPU) which can be best described as:
One of the major components of a PC is the Central Processing Unit (CPU) which can be best described as:
The floppy drive uses which DMA (direct memory access) channel?
The floppy drive uses which DMA (direct memory access) channel?
Which of the following statements is true?
Which of the following statements is true?
What are the most likely conditions for ESD?
What are the most likely conditions for ESD?
If the voltage on pin 1 of the power supply is not in the range of _____ volts, the PC will not boot.
If the voltage on pin 1 of the power supply is not in the range of _____ volts, the PC will not boot.
What is your first action when windows reports that your hard drive is developing bad sectors?
What is your first action when windows reports that your hard drive is developing bad sectors?
A capacitor is measured in which of the following units?
A capacitor is measured in which of the following units?
How many IRQs does a chain of USB devices require?
How many IRQs does a chain of USB devices require?
When not in use, it is very important to keep 5 1/4 diskettes in _____.
When not in use, it is very important to keep 5 1/4 diskettes in _____.
A PC with a 486DX2 processor runs internally at 50Mhz. What speed would its external logic be running?
A PC with a 486DX2 processor runs internally at 50Mhz. What speed would its external logic be running?
Capacitance is measured in units of:
Capacitance is measured in units of:
You are about to install a second IDE hard drive in a PC that has only one IDE adapter. Your first hard drive will still be the boot drive. How should the second drive be configured?
You are about to install a second IDE hard drive in a PC that has only one IDE adapter. Your first hard drive will still be the boot drive. How should the second drive be configured?
The following process determines the amount of memory present, the date/ time, and which communications ports and display adapters are installed in a microcomputer?
The following process determines the amount of memory present, the date/ time, and which communications ports and display adapters are installed in a microcomputer?
The ESD wrist strap is designed to protect PC Components or Service Technicians ?
The ESD wrist strap is designed to protect PC Components or Service Technicians ?
What is the modem hang up command?
What is the modem hang up command?
14.4 modem should transmit _____ bits per second
14.4 modem should transmit _____ bits per second
In inkjet printers, what is the most common problem with the paper tray?
In inkjet printers, what is the most common problem with the paper tray?
On a leased line installation a known good external modem shows no carrier detect light. Where is the problem most likely to be?
On a leased line installation a known good external modem shows no carrier detect light. Where is the problem most likely to be?
You can have EISA and MCA devices in the same PC.
You can have EISA and MCA devices in the same PC.
ESD potential decreases with the use of:
ESD potential decreases with the use of:
Which of the following items would require you t.o comply with EPA disposal guidelines?
Which of the following items would require you t.o comply with EPA disposal guidelines?
In addition to I/O port addresses, SCSI adapters also use a range of ROM addresses for their onboard BIOS.
In addition to I/O port addresses, SCSI adapters also use a range of ROM addresses for their onboard BIOS.
What would you ask to determine if the display is working?
What would you ask to determine if the display is working?
The ATAPI compliance is stands for?
The ATAPI compliance is stands for?
Which component must be vacuumed or replaced during preventative maintenance on a laser printer?
Which component must be vacuumed or replaced during preventative maintenance on a laser printer?
An important first step in troubleshooting which component in a laser printer is causing a jam is to:
An important first step in troubleshooting which component in a laser printer is causing a jam is to:
During preventative maintenance on a dot matrix printer, do NOT lubricate:
During preventative maintenance on a dot matrix printer, do NOT lubricate:
A workstation has just been installed on an Ethernet LAN, but cannot communicate with the network. What should you check first?
A workstation has just been installed on an Ethernet LAN, but cannot communicate with the network. What should you check first?
Which REQUIRES an anti-static bag for transport?
Which REQUIRES an anti-static bag for transport?
What voltage does a 586 system use?
What voltage does a 586 system use?
Every video card must have?
Every video card must have?
"Parity" errors usually indicate bad memory.
"Parity" errors usually indicate bad memory.
Which controller would support an external CD-ROM drive?
Which controller would support an external CD-ROM drive?
A customer calls and says her computer won't boot, she can hear noises and can see lights on the box, but nothing comes up on the screen, what should you take to the site to fix the problem?
A customer calls and says her computer won't boot, she can hear noises and can see lights on the box, but nothing comes up on the screen, what should you take to the site to fix the problem?
A customer attached an external drive to his notebook computer but the computer is not recognizing it. What should be considered?
A customer attached an external drive to his notebook computer but the computer is not recognizing it. What should be considered?
In laser technology, what happens during the transfer stage?
In laser technology, what happens during the transfer stage?
What is the i/o address for com3?
What is the i/o address for com3?
A 25-pin female connector on the back of your computer will typically be:
A 25-pin female connector on the back of your computer will typically be:
What IRQ is used for COM 2?
What IRQ is used for COM 2?
How is ink transferred to paper in common ink jet printers?
How is ink transferred to paper in common ink jet printers?
Which device uses a DMA channel?
Which device uses a DMA channel?
One of the major components of a PC is the Central Processing Unit (CPU) which can be best described as:
One of the major components of a PC is the Central Processing Unit (CPU) which can be best described as:
What is the jumper setting on a SCSI device to configure it to use the fourth SCSI id? Remember, SCSI ids start with zero.
What is the jumper setting on a SCSI device to configure it to use the fourth SCSI id? Remember, SCSI ids start with zero.
What configuration should a Volt-Ohm meter he set to when testing a fuse?
What configuration should a Volt-Ohm meter he set to when testing a fuse?
The DC voltage on most circuit boards is:
The DC voltage on most circuit boards is:
What can you use to ensure power is not interrupted, resulting in corrupted data?
What can you use to ensure power is not interrupted, resulting in corrupted data?
An IRQ allow interface cards to:
An IRQ allow interface cards to:
After installing a sound card, the system locks up when a parallel port tape backup unit is also used. What is most likely the problem?
After installing a sound card, the system locks up when a parallel port tape backup unit is also used. What is most likely the problem?
Type one PC cards:
Type one PC cards:
How many DMA channels are there in an AT class PC?
How many DMA channels are there in an AT class PC?
A wrist grounding strap contains which of the following:
A wrist grounding strap contains which of the following:
Which of the following items would require you to comply with EPA disposal guidelines?
Which of the following items would require you to comply with EPA disposal guidelines?
The POST routine, which counts system board RAM first, is stored in:
The POST routine, which counts system board RAM first, is stored in:
You are testing the resistance in Ohms of a fuse on a 15K amp system. If the fuse is good, the meter should read?
You are testing the resistance in Ohms of a fuse on a 15K amp system. If the fuse is good, the meter should read?
Resistance is measured in units of:
Resistance is measured in units of:
What action will correct patchy, faint, uneven or intermittent print on a dot matrix printer?
What action will correct patchy, faint, uneven or intermittent print on a dot matrix printer?
You see the message "invalid media device" after installing a new hard drive. What do you do next?
You see the message "invalid media device" after installing a new hard drive. What do you do next?
A hard disk is divided into tracks which are further subdivided into:
A hard disk is divided into tracks which are further subdivided into:
On a dot-matrix printer, regular lube maintenance should be followed, but this component should never be lubed:
On a dot-matrix printer, regular lube maintenance should be followed, but this component should never be lubed:
Suppose that the power lamp in on, but the printer will not print. What can you do to correct the problem?
Suppose that the power lamp in on, but the printer will not print. What can you do to correct the problem?
Static electricity thrives is which type of environment?
Static electricity thrives is which type of environment?
What is the paper feeding technology most commonly associated with dot-matrix printers?
What is the paper feeding technology most commonly associated with dot-matrix printers?
The DC voltage on most circuit boards is:
The DC voltage on most circuit boards is:
What expansion types do most pll/plll motherboards support?
What expansion types do most pll/plll motherboards support?
What tool is used to test serial and parallel ports?
What tool is used to test serial and parallel ports?
The digital multimeter is set for DC, Ohm and 20k. You will read _____ while measuring a good 2 amp fuse.
The digital multimeter is set for DC, Ohm and 20k. You will read _____ while measuring a good 2 amp fuse.
Dust in a computer actually increases the size of the magnetic fields inside it. This is not good, so you must occasionaiy dust, I trust. What's the best way to do this?
Dust in a computer actually increases the size of the magnetic fields inside it. This is not good, so you must occasionaiy dust, I trust. What's the best way to do this?
Resistance is measured in ohm.
Resistance is measured in ohm.
COM1 is typically represented by which of the following?
COM1 is typically represented by which of the following?
What is the i/o address for com2?
What is the i/o address for com2?
What should you replace if the brightness or contrast adjustments were malfunctioning on a laptop?
What should you replace if the brightness or contrast adjustments were malfunctioning on a laptop?